Original Post — Direct link

I just completed building a new PC rig, did fresh installation of windows and everything. The game totally crashed at start up at press any key screen. I have opened my case on 18/10/2021, all they can do is escalated my case but until now no update. I had the same issue when trying to play AC origins. Seems to affecting AC games only, no issues when playing other games. I have tried uncheck in-game overlay, not working. Hope to find any solution here.

about 3 years ago - Ubi-Nacho - Direct link

@habix87 Hello there.

Thank you for posting in the forums.

Regrettably, we're unable to offer any further troubleshooting here, and in this case you would need to await a response from the escalated support ticket. Apologies for the delay at this time, we'll update you via your ticket as soon as we have information to share with you.

Please let us know if you have any other questions in the meantime.