Original Post — Direct link

I already wrote a support ticket but the support doesn't seem to have an answer. Did all of the troubleshooting, performing clean restart, SFC-Scan, even reinstalled the whole game, nothing helped.

When i play the game in borderless window i can only see the upper left quarter of the game, no matter which resolution i have ingame. Also my GPU (GTX 1080) already works like crazy and heats up to 50°. When i switch to fullscreen mode i can see the whole screen. If i change the resolution from 4k to 1080p (which is what i want to play the game with) the ingame graphics look very bad as if it is not Full HD but some minor resolution.

Something is off here but i just don't see what. Neither did the support so far.
Maybe someone had the same problem and could fix it?

I would appreciate some help.

Regards

over 2 years ago - Ubi-Nacho - Direct link

@hintofsarcasm4 Hello there, apologies for our delayed response. Sorry to hear you've been experiencing this same issue with borderless windowed mode.

There are a number of reasons why this may be happening. We'd like to rule out the possibility of any software conflicts, could you please try launching the game after performing a clean boot?

If the problem remains, then we'd recommend reaching out to us via a support case, so we can troubleshoot further and also check your system files.

Many thanks.