Hi Vikings!
Just to update you, this issue is still being investigated. As soon as we have more information we will update this thread.
For any new players who are experiencing this issue could you please provide a video that demonstrates the issue.
I would recommend uploading your video to a video sharing platform such as YouTube, you can then copy the URL link into this thread.
Can you also ensure that your latest save is uploaded to the cloud. If you are unsure how to do this there is a support article that you can check here.