[2022] [DoR] Troubleshooting Saves - Dawn of Ragnarok

Hello there @atributes16!

Have you been able to try the troubleshooting steps suggested by @Ubi-Viral? These steps help to tackle a number of common causes behind technical issues in-game, such as crashes. These steps also provide us with a great starting point before carrying out further investigation, so I recommend you give them a try!

If the crashes continue to persist after trying all of these steps, please can you provide us with the following information? This will be helpful when opening up a support ticket for you for further investigation:

• What are your system specs (CPU/GPU)?
• Have you been able to play the game without experiencing crashes / freezes before?
• When did these crashes / freezes first occur? Please be as exact as possible.
• Have you made any recent changes to your system, such as updating your Operating System or installing new software?
• Are there any specific triggers for these crashes / freezes? For instance, do they happen when launching the game, or during a loading screen?

Thanks!