almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

I apologise for the double post. I would like to reach out to you all with an update from the investigation into quiet / muffled / distorted audio in-game. After thorough investigation, the development team have confirmed that they will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. As there has been a resolution for this investigation, we will now be marking this thread as "Resolved."

I understand that this may not be the update you were hoping for, and apologise for any impact that this issue has had on your gaming experience. Though this issue is now considered "resolved," please feel welcome to share your thoughts and feedback within this thread, and we will gladly forward these to the dedicated teams.

If you are encountering trouble with quiet / muffled / distorted audio in-game, we recommend enabling subtitles to aid comprehension of dialogue.

Thank you 🙂

almost 3 years ago - Ubi-Borealis - Direct link

Hello there,

As we can confirm the development team will be unable to deploy a fix for this audio issue, we will now be locking this thread. You can read their full statement regarding this decision below:

After thorough investigation, the development team will not be able to resolve these audio issues. Resolution of this issue would require an overhaul of the entire audio system from the ground up and is not feasible. We recommend enabling subtitles to aid comprehension of dialogue.


If you have any additional feedback you would like to share regarding the audio experience in-game, then I recommend that you create a thread within our General Discussions forum.

If any changes are to be made to the audio in-game, then this information will be made available within patch notes shared in the News & Announcements forum

Thank you! 🙂