Original Post — Direct link
Bought Assassin's Creed Valhalla Ultimate from Ubisoft store on 11/8/20, but i don't see the game on library. Opened a ticket that day but no answer, am afraid something went wrong don't want to lose the preorder bonuses.

Ticket number: 13109593
over 3 years ago - Ubi-Woofer - Direct link
Hey Zatara__,

As far as I can see, both the preorder bonus and the game are now successfully activated on your account!

I hope that you've been enjoying the game so far, and don't hesitate to update your support case if you require any additional assistance with your order.