Original Post — Direct link

Please help if anyone knows how to fix it I am stuck on the "more intel" mission I am unable to pledge to wincestre and hamtunscire

about 3 years ago - UbiKoality - Direct link

@cocline123 @The_Unseen_666 Hi! I'm sorry to hear that you both are experiencing this bug in Assassin's Creed Valhalla. For starters, please complete all the steps listed in our PS5 troubleshooting guide to see if those steps help get this corrected. Then, if you don't notice any improvements, please upload your save files in a case at support.ubi.com. Having save files is really helpful for the development team when investigating bugs, glitches, and other in-game issues. You can let me know your case number once it has been created! If possible, please also include a video exhibiting the problem. I would be more than happy to send this information to the team! 🙂

about 3 years ago - UbiKoality - Direct link

@jonmango Hello! I'm sorry to hear that you're also experiencing this problem. I appreciate you being so willing to upload your save files for the team! A couple of issues with Hamtunscire have been reported, but having additional details is helpful to see if the specific problem you (or other players) are experiencing is what has been reported. Are you unable to pledge to Hamtunscire because it is grayed out? Also, is it showing as a completed region despite not actually being completed?

about 3 years ago - UbiKoality - Direct link

@jonmango Understood, thank you so much for the clarification! For final confirmation, you were able to pledge to Hamtunscire, but no quest was added to your quest log which is why you cannot progress in the story? Please correct me if I'm still mistaken! It's important to be detailed and specific when reporting to the team, so I'm wanting to make sure I understand. 🙂 If you're able to upload your save files as previously discussed, please be sure to let me know your case reference number!