I am unable to load previously saved games or even start a new game on AC Valhalla on Windows 11.
I have verified the files and even freshly installed AC Valhalla.
I have the minimum requirements also to run the game as I have previously played this on the same Laptop.
Kindly help me resolve this issue.
Hey there @abhijeet256, thank you for taking the time to get in touch about this. I am sorry to hear that you're experiencing problems loading save games. Have you received any crashes or error messages before?
Could you please also go through this technical troubleshooting article for me ensuring you have completed all of the steps? These steps can help rule out many of the common causes for performance-related issues. I understand you have already performed several actions (such as verifying your game files) to try and remedy the issue, but we should cover everything in the article first. If you have any questions or run into any other issues, please do not hesitate to let me know.
Hello @Abhijeet256 and I am sorry to hear the issue still remains in place and you are not able to launch the game.
To avoid the confusion, I would kindly ask you to keep the communication with us regarding this matter just within the one channel.
As my colleagues from the customer service team are already aware of it and investigating this for you, please let me know if I can help you with anything else?
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