Original Post — Direct link

The game has been freezing for me quite frequently post 1.0.4, or just crashing straight to desktop with no error message. I'm using a 2080Ti with the latest driver (460.79) - when I check problem reports, it looks like the culprit is D3DDRED2.

It mainly seems to happen during monastery raids / clearing of restricted area forts during combat. Would really appreciate if this can be parked under Known Issues - it's affecting enjoyment really badly for me since it could freeze at any time and I lose all my combat progress for the larger areas.


20 days ago - Ubi-Milky - Direct link

Hello @fastsmitty thank you for contacting us about this and letting us know this has been affecting you most recently too. I have a few things I would like you to try >

1.The D3DDRED2 error code is usually linked to one of the DirectX versions you have installed. Valhalla uses DirectX 12. Usually, when you update your Windows, this will update any supporting software you have installed too such as DirectX, so please make sure your Windows is updated.

2.You can also find certain supporting files needed for the game, in the games installation folder, usually under the Support folder. You can try reinstalling some of this software, by checking this folder and clicking on the .exe files inside > Assassin's Creed Valhalla\Support\Software

3.Could you also try verifying your game files by following this guide, as this will update any corrupted files or missing files that could be causing these DX12 crashes > https://www.ubisoft.com/help?article=000060529

4.There was another thread made about this very issue some time ago, players suggested different solutions, some of which were quite unusual and it benefited many players. As a next step, I would recommend looking through this thread for a few more things you can try and troubleshoot > https://discussions.ubisoft.com/topic/80324/freezes-and-or-ctd-d3ddred2-error-memory-leak-pc/42?page=5&lang=en-GB

Please let me know what happens and we will help guide you.

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