Original Post — Direct link

Fist off, I really enjoyed the Dawn of Ragnrok expansion, feels more grounded in Odin's (well Havi) journey. I am having an issue with going through the portal at Midalstifla.

What I have tried
- Equip all obtained Jotun armor set (even upgraded them to the divine quality hoping it will make a difference)
- Went to the portal at Midalstifla dam and defeated the enemies there but when I walk up to the portal, Havi still makes a comment about not being able to get through.
- I removed the jotun armor set and as expected, I immediately started taking damage but when I equipped the full jotun set again, I stopped taking damage but Havi still makes comment about not being able to get through.
- With the full jotun set equipped, I tried running into the portal ignoring the comment by Havi but got stopped in my tracks by an invisible wall (for lack of a better description). So no cut scene for me, not Boss encounter...hence no Jotnar Cleaver Axe [I hope this is not a SPOILER snippet...Sorry 😬 ].
-By the way, I tried restarting the game, reloading an earlier save, went back to England and back to no avail.

Platform Used
- XBOX ONE


Has anyone encountered this issue or bug so far? Maybe someone can look into these.


UPDATE 1: I have provided a video clip with the issue here (https://gamerdvr.com/gamer/muffyjones/video/154178747)

over 2 years ago - Ubi-Borealis - Direct link

Hello there @MuffyJones, @ShooGotItDude & @the_wolf_77!

I'm sorry to hear that you're having trouble passing through the portal at Midalstifla Dam, and obtaining the Jotnar Cleaver Axe. Thanks for taking the time to share your experiences with us within this thread.

I've forwarded the video that @MuffyJones has shared with the dedicated teams, as well as the reports you've shared in this thread, so they can take a closer look at this. Would you also be able to provide a video of your own experiences, @ShooGotItDude & @the_wolf_77? In particular, we'd like to see that you have the full Jotun set equipped and what happens when you try to enter the portal.

I'd recommend uploading any videos to a sharing platform, such as YouTube or Google Drive, as this will allow you to post a shareable link within this thread we can take a closer look at.

Thanks! 😊

over 2 years ago - Ubi-Keo - Direct link

Hi @shoogotitdude thanks for the video provided.

Could you please upload your latest save to the cloud and I will forward this on to the development team.

over 2 years ago - Ubi-Keo - Direct link

@shoogotitdude thanks for confirming your son's account, I have forwarded this on to the development team to investigate.