Original Post — Direct link

i tried to buy the onl armour boots not sure what one but i had bought them i didnt register i thought i never held in the button for it long enough so i went in to buy them again it said i had too many of this item and then the shop crashed yet charged me for them again is there any way i can get my opals refunded

over 2 years ago - Ubi-Borealis - Direct link

Hello there @Thedrakehunter! Welcome to the forums 🙂

I'm sorry to hear that you've encountered some trouble when purchasing the Shinobi gear trousers. If you have been charged twice the amount of Opals for this item, then you will need to create a support ticket so our team can take a closer look at your account. You can create a support ticket in the following ways:


When creating a support ticket, please can you include the name of the item you were charged twice for, and if possible, can you include the time/date you purchased the Shinobi trousers from Reda's Shop? This information will be helpful for further investigation.

Thanks! 😊