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Title says it all. I made a ticket on Friday and its Monday with no response. Is it be cause they don't have work on weekends or should I remake my ticket because it got lost? Thanks.
Title says it all. I made a ticket on Friday and its Monday with no response. Is it be cause they don't have work on weekends or should I remake my ticket because it got lost? Thanks.
@moosee-_ Hi there, and I do apologize that it's taking a while to get back to you regarding this. Our teams are currently experiencing a high volume of contacts at this time, but someone will be with you as soon as possible, and you will be notified when there is an update. Thank you for your ongoing patience.
@moosee-_ Hi! There is no need to submit a new ticket, as yours is currently in the queue, and doing so will only back things up further. A member of our support team will be with you as soon as possible, although I do not have an ETA at this time. I thank you again for your ongoing patience!