Original Post — Direct link

I have lost a paid item and I am no longer able to receive it

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over 1 year ago - Ubi-DeskLamp - Direct link

Hey @goku19911! Were you doing anything in particular when your items disappeared? Or did you check your inventory at one point and they were just gone?

over 1 year ago - Ubi-Keo - Direct link

Hi @goku19911 I'm sorry to hear that you have experienced this issue with your in-game items.

As you are aware you currently have a support case open for this issue and it is being investigated by the development team. Once we have an update we will update your support case.

I will now lock this thread as we are unable to assist you further with this issue via the forum.