Original Post — Direct link

Re: [Unable to collect key from Lucian at Saint Helen's Spring in Lincolnscire](/topic/97899/unable-to-collect-key-from-lucian-at-saint-helen-s-spring-in-lincolnscire)

I am currently experiencing this exact same issue on the native PS5 version. Lucian is dead and has no key to loot, so i cannot open the chest and complete the Liconshire wealth segment. I have reloaded/respawned and fast traveled with no luck. Lucians body remains stationary and never depawns, even after restarts. I have the most upto date version of the game.

Iv put a little over 90 hours into this game so far and its really disheartning to be missing a single chest since i have collected all the others. Given that this was reported almost a year ago i really hope its addressed soon.

over 2 years ago - Ubi-Viral - Direct link

@jademonkey2k Hey! Thank you for reaching out about this issue with not being able to collect the key from Lucian.

Apologies for the delay in responding to you.

This was a known issue that was believed to have been resolved. As you are experiencing this issue I have gone ahead and informed the game team.

Once there is an update we will reach back out.

Thank you.

over 2 years ago - Ubi-Keo - Direct link

Hi @jademonkey2k apologies for the late response.

The issue has been reported to the development team. Could you please provide a video demonstrating the issue.

I would recommend uploading the video to a video sharing website such as YouTube, you can then provide the URL link in this thread, thanks.

over 2 years ago - Ubi-Keo - Direct link

Hi @jademonkey2k apologies for the late response, and thanks for the information provided, I will forward this on to the development team.

If we have any further information or questions we will post in this thread, otherwise please keep checking the News and Announcements forum for updates by checking the patch notes for each update that is released.