Original Post — Direct link

@Ubisoft 
So far 3 treasures cannot be collected.
1. Sciropescire - The lake north of Caustow Castle.
2. Suthsexe - The ruins of Chertsey Abbey by the tombstone.
3. Hamtunscire - Red tree north of Werham and east of Dertemor bandit camp.
Once collected you only get PD (EP) and nothing else. When will you finally fix this? It's been like this since release. 

almost 3 years ago - Ubi-Oxavo - Direct link

Hey @dcz1991 ad thanks for getting in touch and sorry to hear that you can not collect your treasure.

To help us to take a closer look at this, would you be able to send us a video which shows the following:

That you have collected the hoard map clues for the treasures you're trying to find in Suthsexe and Hamtunscire.
That you are unable to interact to collect the loot in the correct hoard location. Please show us your exact location on the map, and that no prompt is available.

Please also make sure that your latest save uploaded to the Cloud.

As soon as we receive the videolink we can forward ti to the relevant department for a deeper investigation.