[2022] Sound Card stuttering

@MigAng11 Hi, and welcome to the forum !

I've taken note of your report, as well as the video provided by @Asterix201252 (many thanks for that by the way), and I'm sorry to hear that this sound Issue impacts your experience !

For the purpose of our investigation, I invite you both to provide us with the following :

Does the problem persist after following the steps of our dedicated PC troubleshooting guide ?

What type of audio peripheral are you using (Headset, speakers, etc) ?

Are there mods active on the affected saves ?

I wish you happy holidays, and if you have questions, or for any other Issue, don't hesitate to reach out to us !

Heya @Asterix201252 , thanks for coming back to us about this! I understand the troubleshooting we've recommended doesn't help, and you still hear this unusual knocking noise.

To try to narrow this down though, so that we can more easily reproduce the issue on our end, can you perform one further troubleshooting step for me?

Please try playing the game with another audio output. The easiest way to do this is to use a USB or bluetooth headset or headphones (as opposed to a 3.5mm headset or headphones that goes through your existing sound output). Don't worry if this isn't something you are able to test - I know it is dependant on having access to another audio output.

Either way, can you also tell me what sound drivers you are on? The easiest way to check this is to right-click your volume icon in the system tray where the clock is, choose 'sounds,' then right-click your sound output and choose 'properties,' then 'properties' next to the controller information, then the 'driver' tab. What manufacturer and driver version number is listed there?

Please let me know if I can clarify these steps further, and thanks again for your report of this issue - I really appreciate it!

Alright, nice one @Asterix201252 - thanks for this! Indeed, switching to a new setup accomplishes the same as trying another output. Fingers crossed the issue doesn't reoccur, but please do let me know if it does, and I'll update my report.

Oh dear, @Asterix201252 - thanks very much for coming back to this thread to let me know. I've gone ahead and reported the issue now, basically sending across everything you've said about it, so hopefully our team will be able to track down what's causing this odd sound effect. Thanks!

@Asterix201252 @Mevelios Thank you for the details !

For the purpose of our investigation, I also invite you to let us know the following :

Does the Issue also happen when starting a new game / sandbox ?

Has this happened after reboots as well ?

How frequently does this happen ? Is it random ?

Does this happen with the latest Nvidia drivers ?

What version of HDMI do you use ?

Save file (.zip archive for example) where the Issue happens

Feel free to reach out if you'd like to share additional details, or if you have questions !

Hello @Asterix201252 and @Mevelios

Thank you both for your responses, this will help us investigate more on this subject.

I'll make sure to transfer all the details provided to the game team.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you ! 

Hey @Very_Melon

I'm sorry that you are experiencing this issue as well.

To help us with the investigation, would you be able to provide the info requested by @Ubi-MrM few posts above?

Thank you very much.