[2021] [BUG] Smog effect not loading

@kissybyc Hey there, if this only started after the update, have you tried verifying your game files to see if you run into the same results in-game? I would also try exhausting all steps from our PC Troubleshooting Guide to see if this may help. If you continue to have the same behavior in-game, please keep us posted to take a closer look into this with you. Thanks!

Hey there folks.

If possible could you provide us with a video demonstrating this we could take a look at?

@kissybyc Thank you for getting back to us and sorry to hear that this troubleshooting did not work. I have gone ahead and reported this to the dev team along with the image and video you provided.

Once there is an update we will reach back out, thank you.

Hey @kissybyc,

Thank you for your patience.

I have taken a look and the team will require some additional details to help the investigation if possible. Please provide these directly to us and not over the forums for your security.

• Please could you share with us your save file, this can be located in the following location - %userprofile%\Documents\Anno 1800\accounts.
• A copy of both your DxDiag and MsInfo files
• A screenshot of your in game Graphical Options

These additions can be shared with us directly, I have opened a case so you can attach these to the case. You will find this case by logging into our support website.

Many thanks