Original Post — Direct link

this should obviously never happen...
(yes, of course i'm aware island names can be manually changed)

about 3 years ago - Ubi-Mushy - Direct link

@hundread1800 Hi there, thanks so much for reaching out about this issue and providing those screenshots!

Which game mode is this occurring in? Have you noticed any other elements within the game that seem to repeat themselves?

Additionally, could you give our PC troubleshooting guide a try and see if this still occurs?

about 3 years ago - Ubi-TheBerry - Direct link

Hey guys!

Thank you for your reports, updates and screenshots, they're spot on and appreciated!

This certainly doesn't sound right so I've passed everything from here onto the team for further investigation.

We'll keep you in the loop with any more information as and when we receive it.

Thanks again guys, keep it up!

about 3 years ago - Ubi-Thrupney - Direct link

Thanks for reaching out about this experience, @gargamosch , and welcome to the forums!

Just to make sure I'm understanding correctly, you've had place names get mixed up with ship names that have trade routes with those places - sometimes the whole ship name, and sometimes just a bit of the ship name - is that correct?

That's most unusual, and we'd certainly like to investigate! Can you make sure you've ran through our troubleshooting guide, in particular having verified your game files and fully updated your OS? And then, if the issue occurs again, it'd be great if you could take a screenshot or two showing this behaviour. Here's our guide for how to take screenshots.

Let me know if I can clarify any of these steps at all!

about 3 years ago - Ubi-WheelyDuck - Direct link

Hey @gargamosch,

Thank you for the additional details and the screenshot,

I have forwarded these to the team for further investigation.

In the mean time if there is anything else we can help with just let us know