[2022] Game crashes within first 5 minutes

Hello @Gluiperd13 thanks for getting in touch with us and sorry to hear of your game crashes.

Can you double-check your GPU and Vram specs? I believe the RTX 2060 should have more than 2GB of Vram - the game needs at least 8GB of Vram to run according to our system requirements for the game.

Looking at your event log, it appears some game files are missing which may be causing the crash. In order to fix this, can you please try verifying your game files in your game launcher, this should repair any game files that are missing or corrupted >>

Ubisoft Connect > https://www.ubisoft.com/help?article=000060529
Steam > https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Epic > https://www.epicgames.com/help/en-US/technical-support-c90/general-support-c91/how-do-i-verify-game-files-in-the-epic-games-launcher-a3638

Thanks for getting back to us @Gluiperd13 - I've removed the screenshot from your DxDiag for privacy reasons, however if it comes to it we will ask for these files via a private channel.

Are you currently using the most up to date drivers for your GPU (I was unable to confirm this as the date was cut off).

A new GeForce Game Ready Driver ver. 571.48 was released on 27th September - could you please ensure you've got this installed: (https://www.nvidia.co.uk/Download/driverResults.aspx/193306/en-uk) and let us know if there's any change?

I'd also suggest the further steps in our guide here as well as running a system file check too, just to ensure there's no issues with your PC files too.

Let us know how you get on!

Heya @Gluiperd13 , thanks for trying these further steps from Ubi-TheBerry! Unfortunate that they didn't fix it

Please see our system files support article, which describes two specific files we can use to help diagnose the issue. However, we can't do this here on the forums for privacy reasons, so once you've got those two files prepared, I'd like to invite you to reach out to our team directly at the links below. Please feel free to link to this existing forum thread in your message to us, so the agent responding can see what's already been said.

Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

Let me know if I can clarify this process at all!

Thank you for letting us know @Gluiperd13!

I'll mark the thread as fully resolved on our end. If you run into any future issues you can feel free to update this thread again or start a new one.