Hello everyone, thank you for continuing to update us on your in game performance, FPS drops and lag.
I have seen a recent thread pop up where players also mention this is affecting Nvidia update 461.92 also as SirHarryPierce and Boliwod have confirmed.
We have an investigation ongoing into this but it would also help if some of you can send some files over to us please, so that we can send new reports and fresh system files to our QA team.
Could you please gather the following files for us -
DXDIAG - https://ubi.li/msrxL
MSINFO - https://ubi.li/lmiCE
Save File affected - %userprofile%\Documents\Anno 1800\accounts\
I would also like to know, after how many hours play time (in one session) does this occur for you and how many hours playtime do you have on the affected save file in question, in total?
If you can log into our Ubisoft Support website here and upload the above 3 files, please drop your case number in the thread
and we will happily attach this to our investigation, thank you kindly for your help -