Original Post — Direct link

Hello, I have finished the game, but only 2 achievements have been unlocked on Uplay.
When I see them, I have done what needs them to be unlocked (related to chapters, main quest and so on).
Is there any solution to unlock them without having to restart the game ??

Thanks

about 3 years ago - Ubi-Thrupney - Direct link

Thanks very much for your post about this, @heavylaw - sorry to hear you've had trouble unlocking these two achievements.

Can you tell me which two achievements these are? It'd also be very useful to have screenshots showing that you've met the criteria for them (so, an in-game screenshot), and then another one showing that the challenge is still locked.

Sometimes, achievements don't unlock if something is interfering with your connection to the Ubisoft Connect servers (but not so badly that you are forced entirely offline). As such, please check our connectivity troubleshooting. In particular, please make sure to power cycle your PC, reset your network hardware, make sure Windows is fully updated, and make sure you don't have any software blocking your connection.

If the issue persists after those steps, please let me know, alongside those screenshots I've mentioned above, and I'll be happy to assist further 😎

about 3 years ago - Ubi-Thrupney - Direct link

Thanks very much for your post about this, @heavylaw - sorry to hear you've had trouble unlocking these two achievements.

Can you tell me which two achievements these are? It'd also be very useful to have screenshots showing that you've met the criteria for them (so, an in-game screenshot), and then another one showing that the challenge is still locked.

Sometimes, achievements don't unlock if something is interfering with your connection to the Ubisoft Connect servers (but not so badly that you are forced entirely offline). As such, please check our connectivity troubleshooting. In particular, please make sure to power cycle your PC, reset your network hardware, make sure Windows is fully updated, and make sure you don't have any software blocking your connection.

If the issue persists after those steps, please let me know, alongside those screenshots I've mentioned above, and I'll be happy to assist further 😎

about 3 years ago - Ubi-Thrupney - Direct link

Thanks very much for your post about this, @heavylaw - sorry to hear you've had trouble unlocking these two achievements.

Can you tell me which two achievements these are? It'd also be very useful to have screenshots showing that you've met the criteria for them (so, an in-game screenshot), and then another one showing that the challenge is still locked.

Sometimes, achievements don't unlock if something is interfering with your connection to the Ubisoft Connect servers (but not so badly that you are forced entirely offline). As such, please check our connectivity troubleshooting. In particular, please make sure to power cycle your PC, reset your network hardware, make sure Windows is fully updated, and make sure you don't have any software blocking your connection.

If the issue persists after those steps, please let me know, alongside those screenshots I've mentioned above, and I'll be happy to assist further 😎

about 3 years ago - Ubi-Viral - Direct link

@heavylaw Thank you very much for the images. Can we ask have you played the game on another platform at all?

about 3 years ago - Ubi-Viral - Direct link

@heavylaw Thank you very much for the images. Can we ask have you played the game on another platform at all?

about 3 years ago - Ubi-Viral - Direct link

@heavylaw Thank you very much for the images. Can we ask have you played the game on another platform at all?

about 3 years ago - Ubi-Nacho - Direct link

@heavylaw Thank you for providing that information!

Could I just check that the game is completely up to date? If this is the case, would you be able to make sure your most recent save file has been uploaded to the cloud?

If your game is up to date, we'll pass this save on to our AC Valhalla game team for further investigation.

Thank you.

about 3 years ago - Ubi-Nacho - Direct link

@heavylaw Thanks for doing that for us.

The information you've provided has been forwarded to the game team for further investigation. Once there's an update on this issue, we'll let you know.

Please contact us if you have any other questions in the meantime!

about 3 years ago - ubi-smash - Direct link

@heavylaw Hey there! Our team wanted to gather some further information to help review this further. First, could you confirm if you have seen the achievements as unlocked previously before noticing them missing? Second, if so, did you notice them missing around the time you first posted this thread? Thank you for bearing with us as we gather this information to continue to review this with you.