Original Post — Direct link
Hey,
Why does my ubisoft connect Store show two different discounts? The one under the game store show a discount of 89% for the season 2 pass og 93% for the season 1 pass, but in shopping cart its 20% and 50%? I know its to good to be true, but why the different?
2 months ago - UbiCosmos - Direct link
Hello RichieVinther,

Welcome to the forums! I am going to move your thread to our Player Support forums so that our Support Team can investigate this issue.

You can also reach out directly to our team Here
2 months ago - UbiCosmos - Direct link
Hello RichieVinther,

Welcome to the forums! I am going to move your thread to our Player Support forums so that our Support Team can investigate this issue.

You can also reach out directly to our team Here
2 months ago - Ubi-Raziel - Direct link
Hello! Thank you for your report.

I have tried checking this myself, however it shows as 50% and 20% for me. I'm personally looking at the UK store.

- Does this incorrect sale only show in the Ubisoft Connect Store, or also in our Ubisoft Store website? (https://store.ubi.com/)
- Which country do you live in / which store are you accessing?
- Would it be possible to provide images of the sale price mismatch?

Thank you!
2 months ago - Ubi-TheBerry - Direct link
Originally Posted by zippah_dk
I wasnt sure about their picture upload policy
and didnt care that much i was only unsure if its was me or others too, doubt ill get this discount


Hey zippah_dk,

Thank you for that image!

Would it also be possible see what you get when you're directed to the Store and is this then the same at checkout?

And do you get the same issue when looking at store.ubi.com?

Thank you!
2 months ago - Ubi-Karl - Direct link
Hey everyone!

As it stands, I can confirm that this issue has been passed along to our Store team who are looking at getting this resolved as soon as possible.

We do apologise about the inconvenience this may be causing and make sure you check the final price before proceeding with check-out.
about 2 months ago - Ubi-TheBerry - Direct link
Hey there guys,

Sorry for any confusion caused by incorrect conversions or pricing, this has been passed on and is under investigation with the team with hopes to resolve it soon

In the meantime, please check the final price or check the game on store.ubi.com if you're unsure

Thank you for your understanding and sorry for any inconvenience caused!





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