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Flak Emplacement on Old World is misplaced, causing a black gap to be visible.
On other maps the Flak Emplacement doesnt have this.
Please move the turret so its actually in the middle, thank you.
Flak Emplacement on Old World is misplaced, causing a black gap to be visible.
On other maps the Flak Emplacement doesnt have this.
Please move the turret so its actually in the middle, thank you.
Thank you for bringing this to my attention @IIAc3sII!
I'd like to get this reported up for you, but as I am aware you typically play the game with quite a few mods installed, would you be able to temporarily deactivate all of them to confirm if this still happens in a completely vanilla installation?
Hello there @IIAc3sII
Thank you for attaching a link to your files for us, I appreciate the time you've taken to report this bug!
In order to pass this onto the relevant teams, so they can take a look, we would need to gather some system files.
I've opened a case for you via email where you can upload these files.
If you could, please attach the files to that case on the support website that would be really helpful.
If you have any other concerns or questions, just let me know!
Hello @IIAc3sII
We have checked on our side and this issue hasn't been reported.
That being said, in order to investigate, we'll need your system files to check if somethings wrong, otherwise we won't be able to investigate more on this subject.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
@IIAc3sII @Asterix201252 @Mevelios Many thanks for all the information you've provided !
Your reports have been forwarded to the Team, along the files you've provided, and we'll reach out if additional details are needed.
@Mevelios Regarding ticket numbers, they're removed from forums threads in order to protect your privacy, as the Ubisoft Discussions are a public space.
Feel free to reach out if you have questions, or for any other Issue !
Hey @Mevelios,
I apologize for the delay in our reply.
Thank you for submitting the ticket with the files you attached, I appreciate that.
We ask for videos of the problem, so we can see this bug within a moving/live setting, so that is it then easier to reproduce for the development team in their investigation.
I can understand it might seem like an unnecessary effort when screenshots have already been provided, but rest assured we only ask for the files which we need and which would best help identify and address the issue.
We try our best to relay any information we gather on the forums to other agents, although some may still ask for extra information.
If you find the time, it would be super helpful if you could gather a short video clip of the bug happening for you in game, although it's totally up to you if you wish to do this and submit it to your email case.
I am thankful for your cooperation up until this point regardless, and wish you a pleasant day!