10 days ago - EA_Mako - Direct link

Hey @ToastedTH,


I'm afraid we are unable to review or change any account settings from the forums, sorry.


If you've gone through each of these steps to double-check that your Prime Gaming account is correctly linked, our support would need to take a look at the situation to check over the account as well.


I'm not showing anything linked to the account you're posting with here, so I'd definitely check back through the steps above and contact support if you're still running into trouble after that point.