Original Post — Direct link

未找到兼容的驱动程序/硬件?

about 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by KORKULUK1
I log in via Steam then Uplay gives an error, what should I do?
Hey there,

Sorry to hear you are getting an error from Uplay.

If this error is related to authenticating ownership then this support article should help

Any trouble just let us know
about 4 years ago - Ubi-WheelyDuck - Direct link
Originally Posted by KORKULUK1
I log in via Steam then Uplay gives an error, what should I do?
Hey there,

Sorry to hear you are getting an error from Uplay.

If this error is related to authenticating ownership then this support article should help

Any trouble just let us know
about 4 years ago - Gay Myers (Luzi) - Direct link
Hey, for any technical, optimization or bug issues, check out this thread please: Tech Issues, Bug Reports & Console sub-forums removed.

Any bugs or technical issues are now handled on the official forum only.

Pick whichever category fits your needs and questions! :) :TheShark:
about 4 years ago - Gneisenau013 - Direct link

NA and EU patch at different times.

NA patches first then EU the following morning.

Try doing a check/repair of the client in the game settings.

That should ping the server to start downloading V.0.9.10.

#anchorsaweigh

over 3 years ago - EA_Kent - Direct link

Hi @sniperlibre

Can we try out some connection troubleshooting to see if we can help stop something like this from happening again in the future?

 

A good place to start off would be with the basic connectivity steps from the EA Help website. If you're still running into any issues after that check out the Xbox-specific steps as well. If you're still running into any issues like this afterward please let me know. 

 

Thanks!

 

/Kent

Kent.png
over 3 years ago - EA_Kent - Direct link

Hey @gasmask231

Were you able to try running through the steps I recommended earlier in this thread? If you're still having trouble after that can you let me know which platform you're playing on? 

 

 

/Kent

Kent.png
almost 3 years ago - Ubi-Mushy - Direct link

Hey @taly777, thanks for reaching out to report this issue!

Would you be able to provide a screenshot of this? Additionally, when did you first notice this occurring?

almost 3 years ago - Ubi-Viral - Direct link

@namikazevv Hey! 

I'm afraid we can only support the forums in English at the moment. If you translate your message, I will do my best to assist you. 

Alternatively, you can create a support ticket for support in your language here:

https://support.ubisoft.com

Thank you.

4 months ago - Ubi-Dastan - Direct link
Hey there,

Sorry for the delayed response.

Just wanted to double-check, are you still experiencing this error when trying to launch the game?

- Ubisoft Support
25 days ago - SLG-Dennis - Direct link
What are you doing when you get that?