about 2 years
ago -
EA_Mako
-
Direct link
Hey @amyers2199,
I'm seeing a reply was sent back to your current case about 5 hours ago requesting some additional details from you so the advisor can check into this further.
I do see you had replied after that point, but it doesn't look like that included the requested information.
Please check your case history here for that reply so our advisors have all the necessary info to get this cleared up.
Alternatively if you prefer you can also speak with them over Twitter or Facebook instead.