[2021] banned account

Hey @RexPetrux,

 

We are unable to review or change any account bans or suspensions via the forums.

 

For this you'll need to reach out to our Terms of Service team using these steps.

 

Once the ToS team has completed their investigation they will reach back out to you via email so please keep an eye out for that to arrive, thanks!

Hey @RuriGiovanni,

 

When a report is made, the team doesn't look through to determine who was "at fault" or take sides in an argument, but rather they'll look at whether the reported activity was a violation of the User Agreement. 

 

If the others involved had made inappropriate comments as well, please be sure you had reported them and their own comments will be investigated separately.

Hey @alfaxxtv,

 

We are unable to review account bans on the forums, sorry.

 

Please reach out to our support team and they should be able to take a look at your account if you're just looking for information about the action.

 

If you'd like to appeal that action, you can create an appeal here and our Terms of Service team will check into that for you, thanks! 

Hello @yt4455667788,

 

the only way of potentially getting your account unbanned is by contacting EA Support, who will direct the case to the Terms of Service team. They can review your ban once, but if it is found to be correct, and that you did violate EA's Terms of Service, there is nothing more that can be done.

 

- Pythia

Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

Hello, @InktzyOnTwitch 

 

We're unable to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here. Thank you.

Hi there, @tazxmbxe 

 

If your account was banned due to being compromised, and that ban is now lifted, you'll need to contact an advisor to have them secure your account. Please follow the instructions here for opening a case. Thank you.