I got banned because of cheats. i have never used any cheats or even downloaded some but still got perm banned. I spend like $70 on the game and now its just gone for no reason.
does anyone know how t appeal or even get some sort of contact because u can only appeal a ban if its a temporary. so please if anyone knows how pls dm me on discord: Illusion#6661
Hey everyone.
Unfortunately account bans are not something we can look into here on Answers HQ. When you have the chance please get in touch with the Terms of Service team so they can review your account. They will need to determine if the ban can be overturned.
For more information on how to set up a case with the Terms of Service team check out the EA Help website. They will follow up with you via email as soon as they can.
/Kent
Hi @crusazontwitch,
We can't look into this for you from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a bans been added by mistake.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
Hey @PetrouiCZ
We're unable to handle bans over the forums. Please reach out on one of the channels below:
Live Chat (when available)
Twitter Direct Message
Facebook Private Message
Please make sure to provide your Ubisoft account username and email if messaging on Twitter or Facebook.
Hey there @Illusion-exe_
You actually have it backwards, it is impossible to appeal a temporary ban. You can appeal a permanent ban by opening a support ticket on the website directly.
I will be locking this thread after this post, as account bans are not something we can assist with on the forums.
Hi @NouShiRiw,
@Asmodeus566 is correct, we can't help look into EA Account or in-game bans here on Answers HQ but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake.
- EA_Lanna
____________________________________________________________
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
＊XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you too, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds
devtrackers.gg