[2023] Apex Legends - Account Got Reset, Lost All Data

Hey @H4mm3r_H34D47,

As long as you're logging into the same EA Account on both launchers, that progress should be kept across the Origin/EA Desktop/Steam platforms.

The main reason this may be lost would be if you've recently unlinked that Steam account from your EA Account.

If that was unlinked at all, you would just need to re-link the Steam account to recover that progress.

If you're running into any other issues after that point I would definitely reach out to an advisor directly so they can take a closer look at the account you're logging into currently.

@H4mm3r_H34D47 

If you're still running into any other issues you will need to reach out to an advisor directly so they can take a closer look at the account. I'm afraid that's not something we can do via the forums as they'll need to verify some additional account information to discuss specifics with you.

Hey @brandonryes,

Sorry to hear this has caused some concern for you! 

As you've figured out, reconnecting your PSN account to the original EA Account where that content was first earned is what you would need to do in order to get everything restored.

That's not something we're able to assist with via the forums, so you would just need to reach out to an advisor so they can take a look back over the account with you.