Clash Royale

Clash Royale Dev Tracker




06 Aug

Originally posted by 0_olll

Thank you but as we speak the hackers are in actions. Do put a swift end to their actions to prevent further destress to other clans. A clan hack affect 50 or more people. 4k clan don't just appear out of thin air.

We're on it.

Originally posted by alphaseries2020

Find it funny that supercell bans people for things like refunds but you can go ahead and break into people’s accounts and mess up their clans and get absolutely no punishment 😂

Make no mistake, the ban hammer comes down hard on people who steal accounts. In this particular case => permanent ban

That being said, as in any system or process, nothing is fool proof, but we're getting closer and closer. Most importantly we constantly work on the account retrieval process.


30 Jul


23 Jul


22 Jul

Comment

Originally posted by Supercell_Max

Hey!

We recently did a wave of name and/or description changes for clans that were violating our ToS. If yours was fine, then something might have gone wrong.

Could you please pass me your clan's ID tag? You can send it through DMs if you don't want it to be public.

We found your clan, and this was indeed a mistake. The filter has been a little too hard by picking up a word from your description, but it was overall perfectly fine. Sorry about that.

Edit: Your clan name and description have been reverted.

Comment

Hey!

We recently did a wave of name and/or description changes for clans that were violating our ToS. If yours was fine, then something might have gone wrong.

Could you please pass me your clan's ID tag? You can send it through DMs if you don't want it to be public.


21 Jul

Comment

Originally posted by Banita_94

Glad to hear you, Max. Thanks for the reply and thanks for letting us know that you care about, it really gives us a hope.

Unfortunately, those proceedings can be easily bypassed and they would affect only a few accounts, leaving global leaderboard untouched. Have you ever considered clan's punishments?

To prevent trading, is it possible to make the losses count?

Thanks.

As always, it's more complicated than it looks. We applied fixes and tried to tweak things numerous times, but it seems that players are getting more and more inventive and organise to find new exploits.
So yes, we're looking at some options to punish this type of behaviour for all players and clans involved, and of course, long term fixes.


20 Jul

Comment

Hey,

We're aware of this and closely looking into it. In the meantime, we recently banned clan leaders that were using exploits and/or win trades.

Just so you know that the team is not turning a blind eye to it and that we are taking action.


18 Jul

Comment

Hey,

Sorry for the late answer.

We recently banned clan leaders who were using exploits and win trades in Clan Wars. This might be related.


21 Jun

Comment

I love your art! Nice work 🙌


19 Jun

Comment

Originally posted by S-M-I-L-E-Y-

Hi Max, I'm sorry to say this, but I think you are misinformed.

According to the November release notes, you have improved Clan Wars 2 matchmaking to consider more Clan performance factors and make sure that Clans of equal level and activity are matched together in River Races.

https://clashroyale.com/blog/release-notes/november-update-1.html

Here's an example of a group of inactive clans at 2120-2149 trophies:
https://royaleapi.com/clan/2RUL9GY8/war/race

And here a group of active clans at 2085-2125 trophies:
https://royaleapi.com/clan/V8PQCGP/war/race

I can't believe, this is just random matchmaking based on trophies.

I double-checked with the team before posting my answer and they assured me that participation was not taking into account anymore.

It was the case before, so you're right by linking the November patch notes, but it was removed because it wasn't really working.


18 Jun

Comment

Originally posted by BlackJackMcQuack

There's an easier loophole to game the system.

Devious clans will have all but 10-15 members leave Sunday night before a new season begins.

Wait for the new CW matchmaking, and the algorithm pits them with 10-15 active participant clans.

Then all the members come back in and your 40-50 active clan steamrolls the four other 10-15 active clans every single week.

That's not possible. Clans matchmaking is not based on members nor participation. It's just trophies and league.
I know that it causes other issues and we will try to solve them in the future!

Comment

That's so cool! My vote goes to Electro Knight.


17 Jun

Comment

Originally posted by skybluecooper

Test sessions of a few hours with about 20 people

I'm sorry but that is a f**king abysmal testing period, I'm genuinely surprised they would even admit that this is how long they test a card for, shocking.

Hey,

As someone pointed it out, I corrected myself in another tweet. That was an honest and genuine mistake. I indeed had a narrow vision of the card development at the end of the chain.

I expected the "it's just a PR response because he messed up", but no, it's not. While I indeed messed up by not communicating with the team, we don't just do a few hours of testing in total for the new cards. We test for a few hours with the content creators, but there's much more before that I wasn't fully aware of.

...

Read more

13 Jun

Comment

Originally posted by Ali33Ali

Hi Rick, when you fix this bug could you also check why music and sfx sounds disappear when trying to watch a battle in TV Royale.

We had to remove the music for rewind as it caused issues. We thought it better to give you the functionality rather than to fix the music 🤪


12 Jun


10 Jun

Comment

Originally posted by charaboii

I really hope they address how much of an issue ladder is right now. It shouldn’t be so sweaty in challenger 1 and 2. It’s kind of ridiculous

We were sent questions before this new update, so that won’t be answered in this.

As for the push, over time I believe it will get better with the players rising up to the higher leagues. It will take some time for those guys to get higher though.

At some point however, we will hit a wall at a certain trophy range unless we become more skilful at the game as well.

I’m watching all the pro players and creator videos to learn more every day 🤣

Comment

Thanks for flagging this! It's not happening for every new player (fortunately), and it's being looked into.

Comment

This is awesome! Great job! 🤛🔥