The servers will come down for a restart 2022-07-15T13:00:00Z. The downtime is estimated to take 1 hour.
The servers will come down for a restart 2022-07-15T13:00:00Z. The downtime is estimated to take 1 hour.
Hi @HillBilly
As mentioned previously, please make sure you reach out to our team over on Zendesk .
Greetings everyone,
We apologize for the late replies you got in Zendesk. The team is working hard and trying to get back to you as soon as possible.
If you are still waiting for a reply please feel free to update your ticket. Hopefully the team will be able to help you out soon.
Thank you for your patience and understanding.
Greetings everyone,
We’re sorry to hear you are experiencing issues with this server. Please make sure you reach out to our team over on Zendesk as they will be able to help you out further.
Hi @HillBilly
We’re sorry to hear you are experiencing issues with this server. Please make sure you reach out to our team over on Zendesk.
The servers are back and running as normal.
Thank you again for your patience and understanding while we worked on this.
Greetings Exiles,
We are aware of the current connection issues in the official servers 2107, 3041, 3082, 3131 and we are working together with GPORTAL on fixing them. Although we cannot give a set estimate, it is most likely that they will be down until tomorrow.
We will let you know as soon as they’re back.
Thank you for your understanding and have a great rest of the day!
Hi @Thorag
Currently character transfers are disabled so our team over on Zendesk won’t be able to help out until the character transfers are re-enabled.
We apologize for the inconvenience caused by this and we hope you can send a ticket in Zendesk once the transfers are re-enabled.
The servers are back online!
Greetings Exiles,
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Please note that it may take up to two server restarts before the server will show the new message of the day (regarding summer decay timers)
The servers will come down for a restart 2022-07-07T13:00:00Z. The downtime is estimated to take 1 hour.