Conan Exiles Dev Tracker

Poking the folks at Zendesk. @Sypher could you send me via DM your Ticket # please?

Hey @Maro

Do you have a screenshot or video showcasing this issue so we can have a better look at the problem?

Thanks in advance.

In that case, are you using the Dedicated Server tool? If that is the case, please feel free to check the official thread for it, where other admins can help you troubleshoot what could be your problem in particular:

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.

The servers will come down for a restart 2021-12-02T14:00:00Z. The downtime is estimated to take 1 hour.

Thank you for bringing this to our attention.

We will get the team to look at this as soon as possible.

Currently, are you still seeing missing servers? If yes, could you please let us know the server number?

It looks like all the DNS whackery that happened today hasn’t fully propagated everywhere so there’s definitely some folks who may still not be able to log in. You may want to try rebooting, and there’s been some suggestions on discord to change your DNS settings to either google or cloudflare, if you’re comfortable messing with network settings. Otherwise you’ll just need to wait it out, I’m afraid. Will keep an eye on things.

Looks like clients started recovering approximately 2 hours ago (19:15 UTC / 2:15 PM EST) and seems to be holding steady in the past several minutes. Your mileage may vary at this moment, but as of this writing I was able to access the website and log in from home with my character, without any work VPN.

Still looking into it, situation has not changed.

We’re currently looking into the issue. Thank you for your patience!

Thank you for bringing this to our attention.

We’ve passed this over to the rest of the team for further investigation.

Hey there,

We’ve sent note to the team to see if we can replicate the issue on our end and consider a fix if it’s the case.

Thanks for the feedback.

Hey @Coka_6996

Please make sure to send the report via the Playstation dashboard so our team can collect it via our backend.

Thanks in advance and sorry for the frustration.

Hey @Ricojes

Thanks for sharing your findings with us. We’ve sent your report to the instructors at Thrall Pathfinding 101 so they also cover thralls facing rotbrances. (aka we’ve sent note to our coders to give this a look :P).

Hey @ISanchesI

Please make sure that the mods are up to date, and that your friend has installed them correctly and has them loaded in the same order as your server in their modlist.txt file.

We have edited the title of your post to better reflect the issue being reported.

Hey @halilkzr

Please help us help you by letting us know the information we request in the bug report template, including which version you’re playing (Steam/PC Gamepass/Epic Games Store), if you are playing with mods or not, and your Windows version.
Please also do not bump a thread with a “+1” after a few minutes, as that is against our forum guidelines.

Thank you in advance.

Hey @Socordia

We’ve edited your post to be less confrontational, more constructive. We’re sorry for the frustration some issues may cause but do please remain respectful when reporting an issue.

Regarding your problem, this seems to be an isolated problem maybe caused by some hardware combinations. Could you please let us know your system specs, as well as your modem/router model and service provider/region? Since you’re playing with mods, please do let us know your mod list?

Thanks in advance.

Hey @Sypher

Sorry to hear about your problem.
Please reach out to us at funcom.zendesk.com with a ticket about your transfer issue and our team there may be able to help you recover your character.

Thanks in advance.