Dead Matter Dev Tracker

I did not say that.

I said, when you charge back, even though you can't refund anymore. There is nothing wrong with asking for a refund. I also didn't threaten you in any way I only explained that "charging back" is a bad idea.

The help and support section was always private as we handle everything privately there. There is also no need to make several threads about your refund request. There is nothing we can do here anyway for ya as you need to talk to Xsolla about it.  

If I, Diss and a few others were crazy enough we'd roll our own forum software(it's been done before on other platforms but not by us!) but we are strapped for time and making a forum isn't easy.  

We cannot access registration emails via the api xenforo has. We can only access the preference fields so this is the only way it's going to work.  

Aleks3594 said: Can you please include me in the sponsors category too? And then on the game without violating the NDA, not even ask a question on the forum.

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You have to go to qisoftware.ca/store  

Can the people in here please log out of qisoftware.ca and log back in please. YOU should be included in the next wave of updates I'll do maybe tomorrow or tonight hopefully without breaking the forums.  

You're also not going to win with Xsolla because of our policies and they are also inline with Indiegogo's. I'd also recommend NOT charging back either.
Let me quote exactly what would happen.
Xsolla is used by Twitch and EFT and many other places. Doing a chargeback mean you get blacklisted by Xsolla and it’s very hard to get off that list(I’ve been here btw).
Indiegogo would do the same.  

JetFixxxer said: It was before Maxine post.

Considering I only do batch updates once a day sometimes twice because adding 901 users again to the backer sub forum gets more and more intense. It's going to take up to a day.
No we cannot fix this.
Yes you can blame Xenforo's pathetic and sh*te permissions system.  

If you do not have access to the Backer forums. Please go here and read this thread VERY CAREFULLY.

If you cannot for some reason get access to the backer forums but still wish to talk about the game.

DONT. YOU ARE STILL BREAKING THE NDA.
NDA MUST be followed. Which means NO STREAMING, SCREENSHOTS, SHARING YOUR EXPERIENCE OR OPINION, VIDEOS OR POSTS CAN BE MADE. YOU WILL BE BANNED IMMEDIATELY WITH NO SECOND CHANCES WITH THE POTENTIAL TO LOSE YOUR ACCESS TO THE GAME. WANT TO TALK ABOUT THE GAME? BACKE... Read more

Sadly we have no way to moderate it.  

Both of you stop it. now.  

You can't post in the news section as a backer  

Sadly it is not allowed to buy/sell on the forums.

Sorry.  

Okay. I see. Please write me in a private message, your email address and we will look into it. A screenshot of your order page would be good as well.  

Ohh, my bad. I thought you had technical issues.

When you followed the steps for the backer role on the forums, I am sure it doesn't take long  

Yeah please not here as it breaks NDA. What is your problem with discord?  

Dead Matter: Thank you for supporting Dead Matter, please follow the included guide to receive your discord backer role:

1. Go to https://qisoftware.ca/store/login and Register an Account.

2. During registration, use the same email address you used when backing on Kickstarter/PayPal/Indiegogo.

3. Log in and go to Profile, then type in your full discord username (Name#1234) and hit Return/Enter to save it. Make sure it is typed exactly. (Double-check spacing and capitalizations)

4. Check if you can now see the Backerland subcategory on discord. If yes, then all worked and you now have your role. If you have followed all these steps but have still not received your backer role (Name isn't blue/can't see back... Read more

Yes but when some backers do not sign it, they are still backers but didn't sign the NDA.  

The thing is not every backer has signed the NDA.

Everyone is welcome and should give their honest opinion so the devs can improve the game and fix the bugs that are there. It just needs to be done in the right place.  

Hi there! If any of you are active in our Discord, feel free to reach out to me so I can try to help; RouletteZoku#3970