@DoubleDoki Hey there again. Apologies for the delay but the thorough investigation just concluded. I'm afraid the account action is going to be upheld and won't be overturned. Apologies once again. That is all the information we have and we won't be able to discuss details further. ^JH
@Sanidhya_1235 Yep! This is being looked into. ^JH
@JustEldo Team is aware. Just a load of people grabbing the patch and jumping in and servers spinning down on old instance of 1.0.2 and transitioning to 1.0.3. It throws people in as a spot opens.
@Kytona @RodFergusson I heard it was around S1 or a little after.
@__yessir__nosir It's lumped in visual fixes I believe as we had a lot of things improved from various items.
@Blessedblack666 There are queue issues at the moment. We're investigating. ^JH
@LockesChopShop Yep. We're on it. ^JH
@kozdroo Hi there. We're checking into this. Thanks for the report. ^JH
@Shingobingo_3 Thanks for the report. We're investigating. ^JH
@Blessedblack666 Are you eventually able to log in? ^JH
@ntobwg Ticket wait times can be a little long, but if you've got a ticket in it will be answered asap. GMs are the best option for purchase issues. ^CC
@elgarr1 Read below that. Every skill in the notes essentially got bumped up.
@voreo_sabrae Season 1.
@j97_king There was a patch today. You may need to close out of the game completely, relauch the game and app, and then download the patch. ^JH
Patch 1.0.3 is available to download for #DiabloIV on all platforms.
Notes are here.
@itsthechrisman Yay! Glad to hear all is working now! ^JH
@SubtleJayy There are different troubleshooting steps for everything you've been telling us. Bnet going to sleep is a different issue. may be what you need.
If that doesn't work to resolve the issue, you'll want to open a ticket here: ^JH
@jbeeahn @milosh_king @Justin_4644 Who said it was weeks away?
@itsthechrisman Okay Give it another 5 mins and try logging in again. Your account may need to be escalated if the steps being tried aren't working. ^JH
@itsthechrisman Hmm weird. And you rebooted your system, did all the steps we offered so far? ^JH