Elite: Dangerous

Elite: Dangerous Dev Tracker




14 Mar

Comment

Hello CMDR, if you're still have trouble finding your FSD in the outfitting section then contact us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.

- Vostok


13 Mar

Comment

Hi there. Please rest assured that your ticket will be answered as soon as we are able. We respond to all tickets in the order that they are received, so we will be in contact shortly. Thank you for your patience regarding this.

- Support Agent Nova

Comment

Hi there. If this continues to be an issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Agent Nova


11 Mar

Comment

Hello CMDR, if you could get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some screenshots of your settings we can take a look into this for you.

- Vostok

Comment

Hello CMDR, that certainly does look quite strange. What happens if you leave the system and return to it, or if you relog into the game? If the issue persists please contact us at https://customersupport.frontier.co.uk/hc/en-us and we'll take a look.

- Vostok


10 Mar


09 Mar


07 Mar

Comment

Originally posted by DrScienceSpaceCat

Hello! I've reported it right here: https://issues.frontierstore.net/issue-detail/48434

Hi there,

While that's great you've got it on the Issue Tracker, the bug reporting website, the reason we linked the above link is so we can get you to create a Support ticket! Please try working through it and hopefully you'll make a ticket, so we in Support can also have a look. :)

- CMDR Zenit

Comment

Hello CMDR, would it be possible for you to get us over some video footage of the bug happening and then the workaround working for you? Please get in touch at https://customersupport.frontier.co.uk/hc/en-us, we can investigate this ourselves or pass along to QA as required.

- Vostok

Comment

Hello CMDR, if you're still having troubles with this please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.

- Vostok


04 Mar

Comment

Oof. That's rough :(
If you want to send us a ticket with a Dxdiag, we'll be happy to take a look into that for you!
https://customersupport.frontier.co.uk/hc/en-us
-Luna


03 Mar

Comment

Originally posted by GrownShowin

I had to hit cancel on the launcher login pop up and then login again. Weird, bizarre error

Hi there. We're a lot more up to date than 4 days ago so we would have reached your ticket by now for sure. Make sure you're not confusing ticket submission with the issue tracker! The issue tracker is for submitting game bugs to QA and you won't get a response there. To raise a ticket, you need to go here:
https://customersupport.frontier.co.uk/hc/en-us
:)
Luna.


02 Mar


01 Mar

Comment

Hello CMDR, if you can get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with as many details as you can, we'll take a look!

- Vostok

Comment

Hello CMDR, if you're still having this issue please contact us at https://customersupport.frontier.co.uk/hc/en-us and we can take a look for you.

- Vostok


27 Feb

Comment

Hey CMDR,

Please feel free to send in a ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that our team can double check on the system.

- Ikaros