Elite: Dangerous

Elite: Dangerous Dev Tracker




18 Feb

Comment

Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova

Comment

Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova


17 Feb

Comment

Originally posted by RayBln

Thanks I have found them due to the help of a fellow commander in this thread.

While getting back into the game I also noticed that a lot of my engendering materials seems to be missing. Is there any possibility that this happened?

There should be no way that you simply "lose" materials. It could be that you spent them and didn't remember, or you used them for something else, lots of different possible reasons! :)

- CMDR Zenit


16 Feb

Comment

Hey CMDR,

Sounds like something may have went wrong with your forum account.

Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will get that fixed for you.

- Ikaros

Comment

Hey CMDR,

It isn't possible for the purchased cosmetics to be removed.

If you are still having trouble locating the suits, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros

Comment

Hey CMDR,

Please get your friend to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can assist further.

- Ikaros


14 Feb

Comment

Originally posted by Sombient

Support Team deserves all the hearts.

Thank you! We try our best.

- CMDR Zenit

Comment

Originally posted by Naillah

Thank you cmdr zenit for your help both here and over on the frontier support.

We are back in business

Back in business B)

Happy to help!

- CMDR Zenit


13 Feb

Comment

Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.

- Support Nova

Comment

Hi there!

Direct3D Failed to lock a buffer is typically a graphics card related error. Please create a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we can sort you out from there. :)

- CMDR Zenit

Comment

Originally posted by Zethraxxur

Mine has been this way for a very, very long time. And I do combat almost every time I log on ED.

Then can you please send us a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And make sure you submit a Support ticket, and send us a DM with your ticket number here, and we can take things from there. :)

- CMDR Zenit

Comment

Hi there!

We're very sorry to hear you've been having issues regarding this crashing. We're happy to help! Please create a Support ticket here:

https://customersupport.frontier.co.uk/hc/en-us

And we'll be able to help from there. :)

Be sure to include all of what is going wrong, alongside a DxDiag report. Thank you!

- CMDR Zenit

P.S. The term "tickets" is not the correct one you've used here. A ticket is what us in Support get. An issue report, or just bug report, is what you've submitted. These issues are in the view of the QA team, not Support. You report bugs to the Issue Tracker, you send Support tickets to us in the Customer Support team! The bug reports may not get answered straight away, you will always get an answer from the Supp...

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12 Feb

Comment

Hello CMDR, if you can contact us with detailed timestamps of when this happened we can take a look into your logs and see what we can find. It sounds like this might have been people caught in the crossfire becoming hostile but we'll need to take a look at the logs to see what's what. Message us at https://customersupport.frontier.co.uk/hc/en-us

- Vostok


10 Feb


09 Feb