Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Support Nova
Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Support Nova
Hi there. If you're still having this issue, please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Support Nova
Thanks I have found them due to the help of a fellow commander in this thread.
While getting back into the game I also noticed that a lot of my engendering materials seems to be missing. Is there any possibility that this happened?
There should be no way that you simply "lose" materials. It could be that you spent them and didn't remember, or you used them for something else, lots of different possible reasons! :)
- CMDR Zenit
Hey CMDR,
Sounds like something may have went wrong with your forum account.
Send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and we will get that fixed for you.
- Ikaros
Hey CMDR,
It isn't possible for the purchased cosmetics to be removed.
If you are still having trouble locating the suits, send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.
- Ikaros
Hey CMDR,
Please get your friend to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new so that we can assist further.
- Ikaros
Support Team deserves all the hearts.
Thank you! We try our best.
- CMDR Zenit
Thank you cmdr zenit for your help both here and over on the frontier support.
We are back in business
Back in business B)
Happy to help!
- CMDR Zenit
Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us so that we can look into this with you.
- Support Nova
Hi there!
Direct3D Failed to lock a buffer is typically a graphics card related error. Please create a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we can sort you out from there. :)
- CMDR Zenit
Mine has been this way for a very, very long time. And I do combat almost every time I log on ED.
Then can you please send us a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And make sure you submit a Support ticket, and send us a DM with your ticket number here, and we can take things from there. :)
- CMDR Zenit
Hi there!
We're very sorry to hear you've been having issues regarding this crashing. We're happy to help! Please create a Support ticket here:
https://customersupport.frontier.co.uk/hc/en-us
And we'll be able to help from there. :)
Be sure to include all of what is going wrong, alongside a DxDiag report. Thank you!
- CMDR Zenit
P.S. The term "tickets" is not the correct one you've used here. A ticket is what us in Support get. An issue report, or just bug report, is what you've submitted. These issues are in the view of the QA team, not Support. You report bugs to the Issue Tracker, you send Support tickets to us in the Customer Support team! The bug reports may not get answered straight away, you will always get an answer from the Supp...
Read moreHello CMDR, if you can contact us with detailed timestamps of when this happened we can take a look into your logs and see what we can find. It sounds like this might have been people caught in the crossfire becoming hostile but we'll need to take a look at the logs to see what's what. Message us at https://customersupport.frontier.co.uk/hc/en-us
- Vostok