Hey CMDR,
Are you able to reach the main menu of the game?
If so, please head to "options" -> "Network settings" and make sure the correct network adapter is selected, if you're using a VPN or software such as Hamachi, or your PC have multiple network adapters installed, this can default incorrectly.
After changing to the correct network adapter, you'll need to restart the game before attempting to play again.
If you are getting this error before reaching the main menu, please send us a support ticket via: ...
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