Elite: Dangerous

Elite: Dangerous Dev Tracker




12 Jan

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Hey there CMDR,

If you want us to look into this on our end, feel free to make a ticket with us here:

https://customersupport.frontier.co.uk/hc/en-us

And we can try to resolve this as best as we can. :)

- CMDR Zenit

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Originally posted by SourceAddiction

Can confirm, I did loads of medium and high conflicts on foot, but did not get the invite until I started knocking out low conflicts, after a squad mate told me that only lows count towards the engineer invite.

/u/frontier_support u guys should update the engineer blurb for Hero Ferrari to make it more clear that people need to do low CZ, so we are not wasting our own time.

We're happy to pass this on, but we would appreciate it if you pass this on too, from your guys end!

Throw a report up here:

https://issues.frontierstore.net/

And we'll tackle this from both ends. :)

- CMDR Zenit


11 Jan

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Hello CMDR, you should definitely be able to experience Elite in VR without it stuttering or lagging. Please get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some more details of things and a Dx Diag file attached. We'll take a more detailed look for you.

- Vostok

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Hello CMDR, if you could drop us a message at https://customersupport.frontier.co.uk/hc/en-us we can take a more detailed look over this for you.

- Vostok

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Originally posted by sadsealions

Any idea how to connect with them? I don't see a link on their pages

Hello CMDR, someone's already posted a link but I'll make sure to drop one here as well. Get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with some details of what's happened and we'll see what we can do for you.

- Vostok


09 Jan

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Hello CMDR, if you're still having problems with this please contact us at https://customersupport.frontier.co.uk/hc/en-us with some details and we can investigate for you.

- Vostok

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Hello CMDR, Elite Dangerous for Mac is no longer officially supported, you may be able to get it to run but there's no guarantees of this. You may have more success with trying it via Bootcamp but we can't say for sure how this would perform.

- Vostok

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Hello CMDR, if this is persisting for you get in touch with us at https://customersupport.frontier.co.uk/hc/en-us with a Dx Diag and we can take a further look for you.

- Vostok


08 Jan

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Hi there. Please send us a ticket via https://customersupport.frontier.co.uk/hc/en-us and we can look into this with you to provide some further information.

- Nova


07 Jan

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Hey CMDR,

Please also ensure that your Steam account is linked to your Frontier account.

Here is a guide to help you. You will also want use 'Steam log in' button to access the game. This will appear once your account is correctly linked.

If you do not see this button, simply click on Options > Log out from the game launcher.

Should you require further assistance, please send us a support ticket via: ...

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Hey CMDR,

This specific Maverick suit pack can only be applied to Maverick suit and cannot be applied to dominator and Artemis suits.

- Ikaros


06 Jan

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Originally posted by tfaddy2

Thank you! I had already submitted a ticket but have now rectified the matter to the automated reply.

It just sufficed to go into my Internet Options from Windows and clear my Temporary Data and Website Data (Internet Options > General > "Delete..." button). The solution was very much buried in a forum post but it should be useful to other CMDRs facing a similar problem.

We appreciate you updating us! :)

- CMDR Zenit

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Originally posted by av8rgeek

I am having the same exact problems as the OP. There is not a link to open a case at that website. What is interesting is there is a "Turrets Assigned 0/2" and "Utilities Assigned 0/1".

UPDATE: Found the problem. My friend had to map his Multi-Crew Primary/Secondary Fire, but then they wiped out his "Weapons/Primary Fire" and "Weapons/Secondary Fire".

This seems like a real problem. Thoughts u/frontier_support?

I know there were some issues recently with players multicrew/firegroup binds being wiped, but this is odd that it would be specifically a specific binding. Very odd!

Thank you for letting us know how you resolved it however! If you need any further assistance, let us know by making a ticket, here:
https://customersupport.frontier.co.uk/hc/en-us

- CMDR Zenit

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Originally posted by pablo603

Thanks for replying! I sent a support ticket already shortly after creating this post.

Excellent, hopefully we can get you back in game soon. :)

- CMDR Zenit

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Originally posted by Toshiwoz

I just checked the issue description as well as other contributions in there, it is another issue. I have experienced that too, and added my own comment + video.

Furthermore, I have created the issue for this specific problem:

https://issues.frontierstore.net/issue-detail/46850

Personally I believe it's an LOD problem, when you place a settlement / planetary station, you alter the regular terrain generation, that might work in most cases, but it seems to be some sort of conflict at close (higher details) LOD levels. Just my opinion.

Thank you for checking in with us with that! And for letting us know you made a specific Issue for it, much appreciated. We will hopefully look into it ASAP!

- CMDR Zenit


05 Jan

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Hey CMDR,

Looks like it's related to this issue tracker report: https://issues.frontierstore.net/issue-detail/45809

Feel free to add to it and our QA team will investigate further.

- Ikaros