Elite: Dangerous

Elite: Dangerous Dev Tracker




10 Feb

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra


09 Feb

Comment

Hey CMDR,

Feel free to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


08 Feb


07 Feb

Comment

Hey CMDR,

Sorry to hear that you are having trouble connecting to our servers.

Please send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and our team will take a look.

- Ikaros


06 Feb

Comment

Hey CMDR,

I think it's best to send us a support ticket via: https://customersupport.frontier.co.uk/hc/en-us/requests/new and attach a system dxdiag file following the steps ...

Read more

05 Feb

Comment

Originally posted by Active-Bluejay1243

Thank you for your reply. I very much appreciate the help. I did open a ticket on their Support Site. But they suggested all the basic stuff. And then seemed to forget about me although I have had about 50 Crash Reports. I think your suggestion is the best I have had to date. I will run a Mem Test, I have had the 2 Cards for a few years without problems, but I will take out the 980TI and try that as well. Thank you again.

Hi there!

Is it possible you did not reply after we had replied? If we get a response, we will always reply to it. If you want further help, please just reply to our response to you, and we should be able to keep helping.

- CMDR Zenit

Comment

Hi there,

This is a feature we had available through our support website, but is currently on hold. We hope to re-open it soon, although we do not have an exact ETA. Some times in Q1 of this year!

- CMDR Zenit


04 Feb

Comment

Hi there,

Please submit a ticket to the Customer Support team via https://customersupport.frontier.co.uk/hc/en-us/requests/new - they'll be able to review your details and assist.

-Umbra