Escape from Tarkov

Escape from Tarkov Dev Tracker




22 Sep

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Мы провели небольшое обновление лаунчера. Некоторым пользователям необходимо повторить процедуру Device ID. При появлении ошибки "hardware activation required" необходимо перелогиниться в лаунчере. Приносим свои извинения за доставленные неудобства. Благодарим за терпение.

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No, just re-login into the launcher.

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No, just re-login into the launcher.

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Your network connection is not stable.

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Try to use different browser.

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Originally posted by Sova13

Please write to me in PM your email from which you wrote to us

u/FlameCide wrote to us on September 16th. We replied on September 17. No more letters received.

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    Natalino on Forums - Thread - Direct

Where are you located? I ask to see if this is a server region related issue.

Make sure to have a stable wired connection and proper internet that can run online games in a stable manner. 

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    Natalino on Forums - Thread - Direct

Please, create a support ticket. This also could be from ISP/local side.

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    Natalino on Forums - Thread - Direct

The team strives hard to improve the current state of the game. If you're experiencing good results that is good news for us. Devs will keep on working on updates to provide better game experience for everyone. Would love to hear if said improvements were also the same case for others or not.

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    Natalino on Forums - Thread - Direct

Try to reinstall the Battlestate Games Launcher and restart your computer the try it again. Also check if your antivirus is blocking it. 

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    Natalino on Forums - Thread - Direct

I have to ask, did you try to restart your PC?

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    Natalino on Forums - Thread - Direct

Try closing the launcher, restart your computer, exempt the game to your antivirus/firewall, then launch the game as an Administrator. In addition, please make sure that you have a stable wired internet connection and there are no other programs running in the background that could be affecting your connection stability.

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    Natalino on Forums - Thread - Direct

We have received similar reports regarding this issue, please follow the steps below to fix the issue:

- Logout from the Launcher, restart your computer, then log back in.
- Launch the game using the Battlestate Games Launcher which is found in the Battlestate Games Folder.
- Run the game as an Administrator.
- Exempt the game to your antivirus/firewall.

If the steps above were unsuccessful, try switching from manual servers to auto-select servers. If all fails, contact support.


21 Sep


20 Sep

Comment

Originally posted by thexenixx

Hey, I don’t want to tell you guys how to run your department but you should never have people linking such simple things like how to find your IP address. WIN + R will open the run command, type in CMD, hit enter and then type in ipconfig /all (on windows). Then you can either have them screenshot that or copy paste their WAN ip. Easy and it doesn’t look weird. I wouldn’t click that link, even if it was positive it was a support person working for BSG.

And this way you won't be able to find out your public IP address. Therefore, we need information from the IP determination service. One of them is the one we link to. It is a public site like Reddit, Google, or Speedtest.