[2023] Store won't get data from server

Hey @mrmemeset-569 Welcome to the Forums! Apologies for the delay in getting back to you, and I am sorry to hear that you're getting this error.

In order to take a closer look for you, could you let us know which PC version of the game (Ubisoft Connect, Steam, Epic) you own? Does this error occur when you start up the game or during a specific mode?

If you could also provide us a screenshot of the error, it would help us a lot!

Should you have any questions in the meantime, please do not hesitate to contact us again!

Hi @mrmemeset-569 apologies for the late response.

Thanks for the screenshot provided.

Could you also confirm which version of the game (Ubisoft Connect, Steam or Epic) you own? And also when you encounter this error?

Can you please go through the connectivity troubleshooting then try again to see if that helps.

Thanks for getting in touch @Im_just_46Y_old, did you give all the steps a try, including using another network connection?

This has also been raised to the team, so we'll let you know as and when we hear back.

Hey guys,

The team have been unable to reproduce this issue.

Are you still unable to access the shop?

Hey there @Mr-Bitcoin,

Thank you for bringing your input on this!

We recently spotted issues on the Store within Ubisoft Connect and we are currently working to resolve these.

However, we do appreciate your workaround that might help others! Thank you for sharing.