Fortnite: Save the World

Fortnite: Save the World Dev Tracker




21 Feb

Comment

Originally posted by Medusamain

Is this the only patch notes to be released, Or are we to see more later on tonight?

Patch notes will drop tomorrow when we go down to prop the build.

Comment

Originally posted by Bizzerker_Bauer

Oh hey, nice. I missed that date change. It'd be nice if they'd point out changes like that.

Good catch. Looks like we need to update that original post. Currently on track for tomorrow. We’re “coming in hot” as we sometimes do, but likely to land on Thursday. Aim is to have that scheduled this afternoon/evening to be able to share the specific downtime.

Comment

This is amazing! Thanks so much for sharing.


18 Feb

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You’re just cranking these right out. Well done!


17 Feb

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Wow. Nicely done!


14 Feb

Comment

Originally posted by disloc8r

I feel like you don't like us

We love you guys. <3

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Originally posted by Classy_tech

I think we can all accept that, not much choice not to. But this isn't the first time we've heard from y'all that a mistake was made and you have to do better. So do better how?

That's a fair question and I agree. The first thing we're doing is dedicating more community folks that can focus specifically on StW. The rapid growth of Fortnite has meant we've had our community team spread across the entire game. We've spent some time staffing up and Clintonious and Magyst are now dedicated to StW interaction. You'll still see Popo, Mooney, Flak, myself, etc. here. Having a couple of reliable folks to make sure things don't slip through the cracks will help.

Comment

Originally posted by fremenator

Honestly I see why they don't. The downside of communicating with us is that it builds up our expectations. Suddenly everyone is expecting the specifics things they wanted but when they see what epic actually meant they get disappointed.

There's no downside. We clearly failed to communicate information that was important to you. We can do better.

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We're here. We missed the boat on clearly sharing the delay and seasonal gold details. That's on us and we're sorry. No excuses. We simply have to do better than this.


24 Jan

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Please DM me your ticket number and I'll check into it.


18 Jan

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My apologies regarding the weapon being blue everyone, I'm not sure what happened but the bug for this just landed on me a few days ago. Once this is solved it will be fixed in next week's patch.


10 Jan

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Hey folks!
 
With the release of V.2.1.0, two PC performance issues emerged:
* Game client hardlock, most notably when alt+tabbed away from the client.
* Significant in-game hitching.
 
Following our investigation, we discovered that both issues were due to a certain audio configuration and immediately pushed a backend update to disable it. Disabling this component should have no impact on game audio.
 
While this won’t fix all performance issues for all users, we believe the major PC performance regressions shipped with 2.1.0 are now resolved. We’re continually investigating performance issues in the pursuit of providing the smoothest experience possible for all players.
 
As always, thank you for your patience!
Shank
Live Ops Analyst


05 Jan

Post
    /u/S-LG on Reddit - Thread - Direct

Attention Fortnite community,

We wanted to provide a bit more context for the most recent login issues and service instability. All of our cloud services are affected by updates required to mitigate the Meltdown vulnerability. We heavily rely on cloud services to run our backend and we may experience further service issues due to ongoing updates.

Here is a link to an ...

Read more External link →
Post
    /u/S-LG on Reddit - Thread - Direct

We acknowledge that players currently cannot login to Fortnite and are running into an error message. We've got the team looking into this now.

External link →

28 Dec

Comment

Originally posted by TheDream92

Hey, some of us still can't build anything. Do you know when this will be fixed?

This is fallout from the same issue, unfortunately. Player support should be able to get you playing again if you reach out to them here: http://help.epicgames.com/customer/portal/emails/new

They won't be able to restore your inventory with everything, but that should at least get you back into the game while we sort out the rest of the details.

Post

Howdy all. Here’s some insight on what happened with today’s profile issues:

  • At 12:30 pm ET we pushed a backend service update to fix an issue with the Event Store calendar in Save the World
  • Not long after, your feedback started pouring in and we observed a large increase in service errors and started our investigation
  • Around 4:50 pm ET, following our investigation, we identified that one of our service instances had entered a bad state and we promptly shut it down and replaced it
  • Services immediately recovered, preventing further occurrences but not fully resolving for some previously affected users

We are now actively working to identify all users who have sustained profile issues in regard to lost inventory in Save the World and errors with V-Buck purchases. We’ll do whatever it takes to make this right.

Thanks for sticking with us even when we trip on our own shoelaces.

Shank
Live Operations Analyst

... Read more External link →

13 Dec

Comment

D'oh, sorry this happened to you. Was there anything special you can think of that happened when this occured? Like it hitting an enemy right before activation? I can take a look at this to see if there's something wrong, or ways to prevent this from happening.


11 Dec

Huzzah! We’ve pushed a fix that should help things return to a healthier state. This should also allow you to once again play with friends. We will continue to monitor stability and keep everyone posted on all the latest updates.

Global and Founder chat will remain off for the time being.

External link →

10 Dec

Comment

Originally posted by clouded_judgemnent

Game is back up but still no global chat.. what was the maintenance for then? Save the world is so broken, FIX IT! (PC)

Maintenance was to allow players to connect to each other so they can play together. Global and Founder chat will remain off for the time being.

Comment

Originally posted by MrHomicidex

busy much today? on reddit and in the twitch chat you a boss

HEYYY, MrHomicide! I chatted with ya earlier, so happy you could join us during the PSX Event today!