Fortnite: Save the World Dev Tracker

Originally posted by necroneous

The day after I decided to buy the game I immediately got hacked and they spent $160 on my credit card. I messaged support about it after getting control of my account and removing my card from it. I'm not even playing the game until this is resolved for fear of compromising my refund in some way.

I'm still waiting on an update as to whether I'll be refunded. If Epic can't refund me (and soon), I'm just going to do a chargeback and not play the game ever again.

I don't understand how stuff like this can happen, I used steam, battle.net and origin for 10 years and nothing like this has ever happened to me.

I want to play the game and I willingly paid for it, but I refuse to put up with fraudulent charges if that's par for the course.

Originally posted by lunatics

I don't even play Fortnite, I have only played BR a handful of times with friends, I can 100% guarentee that my purchase of a $150 russian collections edition of the single player game was not my purchase or "buyers remorse" ontop of that, I am getting emails daily that my Fortnite account has been locked due to too many failed sign in attempts. I changed my password AND enabled 2FA after this happened and people are still trying to access my account and causing problems with it. It has now been over a week and I still have not had an answer from Epic games about this and am getting extremely fed up. I don't want to go to my bank if I don't have to as a charge back will probably cause my account to get permanently banned/closed but at the end of the day I would rather lose my account that I spent 10 bucks on than lose $150 dollars on something I will never touch. This is ridiculous.

Originally posted by CJLito

It's hard not to get excited for these changes/updates. I'm really looking forward to the future of Save the World.

Originally posted by blueruckus

I guess this really isn’t aimed at the subreddit since this is all the stuff we’ve been hearing.

I would appreciate that if a topic is brought up we get solid info instead of just “we know and we’re talking about it”. That really doesn’t give us players any info, so might as well not even bring it up.

Like imagine if you owed a friend some money and you randomly call him up to say “hey, I know I owe you money still. Okay, bye”.

Originally posted by [deleted]

[deleted]

Originally posted by [deleted]

Hello, it seems like you only respond to top posts about cases, and would be thankful if you could take a look at my cases sometime, I have been waiting a really long time, and have been essentially scammed $99.99 from Epic.

Originally posted by kmvii

Please help me! I sent in two support tickets for a refund and never received any case numbers for the first two, then I decided to submit a third one for ALL my purchases ($600~ USD) and then all of a sudden I was given an automated email with a case number two days ago. There is still no response from support and any updates I email back just get me the same automated response and nothing else. I want nothing more than to be out of your hair ASAP.

Edit: I don't know how to do chargebacks via PayPal or my bank yet, but I'd like to save that as my final option.

Originally posted by Zertrux

Maybe you wanna help with my case ?

Originally posted by Manceypants

I've had 2 problems that I reported immediately, by the time Epic's support got around to actually answering my tickets, they said too much time has passed and they cant help with the issue. I'm currently on 2 weeks for a schematic issue with no response.

Originally posted by [deleted]

Still waiting for my refund, so done with this.

Originally posted by cruzter

I heard people taking like only a couple days? I submitted mine like 3 days ago & no reply & I'm thinking if I should charge back cause this game is bull shit now

Originally posted by JustMooney1

Hey everyone, AMA is totally not in 2020 its tomorrow. I am bad at leap years.

Originally posted by [deleted]

That is amazing. I see a ton of the issues that have been plaguing STW for a few months, thank you for acknowledging they actually exist. Look forward to seeing them fixed!!