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Description Eliminating Takers doesn’t count towards the “Eliminate: They Came from the Mist” Ventures quest in the Mild Meadows Venture Zone.
JIRA FORT-340188
Description Eliminating Takers doesn’t count towards the “Eliminate: They Came from the Mist” Ventures quest in the Mild Meadows Venture Zone.
JIRA FORT-340188
Description The sound effect of certain actions, such as opening a Chest or hitting a Weak Point, may be delayed.
Even though this affects Nintendo Switch, please note this is a similar but separate issue to the audio delay/drop out issue that affected Nintendo Switch specifically.
Platforms PlayStation 4, Xbox One, Nintendo Switch
JIRA FORT-323047
Description The Jumpshot Outfit is missing its facial hair.
Platforms All
Discussion Twitter
JIRA FORT-325909
Description The Child Back Bling may block players’ vision when they aim down sights.
Platforms All
Discussion Reddit
JIRA FORT-342568
Update Owners of the Flip Reset Lobby Track will be regranted the track with the release of the v15.20 game update.
Description The Flip Reset Lobby Track has been advertently removed from players’ Lockers.
Platforms All
JIRA FORT-340041
Hardware or Network issues? Reach out to our Player Support team!
Something wrong with your account? Check this FAQ for common solutions or contact our team!
Apple is blocking Fortnite updates and new installs on the App Store, and terminated our ability to develop Fortnite for Apple devices. The following issues may be encountered on the 13.40 version of Fortnite, available to existing installs on iOS and Google Play.
For more information, visit our blog here: https://www.epicgames.com/fortnite/news/freefortnite
Fortnite iOS players updating to iOS 14 Description
Fortnite iOS players updating to iOS 14 may lose access to Fortnite. If the message “Temporarily Remove Apps to Install the Software Update?” is accepted, it may result in Fortnite being deleted. Fortnite cannot later be reinstalled due to Apple preventing users from doing so.
iOS players who wish to continue playing Fortnite should press Cancel first. Then, to free up space you can offload apps or media by g...
Read more**Update (January 10) ** We’re in the process of granting 1,000 V-Bucks to impacted Fortnite Crew subscribers. Along w/ the 1,000 V-Bucks grant, impacted subscribers are receiving a 500 V-Bucks bonus.
If you haven’t received your V-Bucks or see an error message, we’re still completing the process.
Please note: if you’re subscribed to Fortnite Crew on Xbox and seeing an “Unable to claim recurring rewards” error while playing on other platforms, please log back into the game on Xbox to resolve the error message.
Original Update We’re investigating an issue in which Fortnite Crew members are not receiving their V-Bucks and appear inactive despite renewing their subscription in January.
Crew members who renew automatically will continue to be subscribed, but their V-Bucks will be delayed as we work on a fix.
Note:
As we work to address this issue, some players may be unable to resubscri...
Read moreDescription We’re aware some players on Xbox are reporting not receiving content after resubscribing to Fortnite Crew.
Additionally, some players who get charged for 2 months and ask for a refund for 1 month have their Fortnite Crew content removed from their account entirely.
If you still need help, we advise reaching out to the Fortnite player support team.
Additional Context You have two options when adjusting your Fortnite Crew Xbox subscription with Microsoft.
The first option is to stop future recurring Fortnite Crew payments by visiting account.microsoft.com...
Read moreGeneral
https://trello.com/c/azGbR9fH/1579-flip-reset-lobby-track-inadvertently-removed-from-players-lockers
https://trello.com/c/QAzEY7HD/1582-multipoint-edge-glider-deforming-midair
https://trello.com/c/7ZpIsy82/1570-michonne-outfit-visual-issues-with-cape-back-blings
Battle Royale
https://trello.com/c/U8YCUz3m/1552-total-bars-appearing-as-0-in-a-match (PLEASE READ UPD...
Read moreDescription Quest progress may be slow to update in the HUD and Quest Log.
Platforms PlayStation, Xbox, PC
Discussion Reddit
JIRA FORT-335664
Description We’re aware that the Michonne Outfit (without the poncho edit style) has visual issues when using a cape Back Bling.
Platforms All
JIRA FORT-337975
Description The Multipoint Edge Glider may deform midair.
Platforms All
JIRA FORT-337354
Description Some assets on the map, such as the walls of houses, may appear invisible in the Performance Mode alpha.
Platforms PC
Discussion Reddit
JIRA FORT-338093
We’re investigating reports that PlayStation players are experiencing issues when they attempt to “Rejoin” Fortnite Crew after a failed renewal payment occurred.
Update (January 8, 2021) Fortnite Crew subscribers on Samsung devices were delivered their items shortly after this issue was identified, swiftly resolving the issue.
Update (December 14, 2020) Our teams are still actively investigating the issue that’s affecting purchases on Samsung devices. We continue to attempt to reproduce this error on our end, and to help our investigation efforts, we are adding additional logging capabilities to our 15.10 update, which should help us get more granular information as to what might be happening.
We will be making sure that all items are rightfully delivered, along with an additional make-good compensation once we are positive the problem is sorted.
Description You may see errors when making a Fortnite Crew purchase on Samsung devices in the Samsung Galaxy Store. We are aware of this issue and are investigating the error message “0xfffffc15.”
Update The attempted multiple charges in Belarus, Brazil, Russia, and Ukraine have been resolved and have been cancelled. Please contact your bank if these refunds are not reflected in your account.
Description We’re investigating reports that players are receiving multiple charge attempts for Fortnite Crew in Belarus, Brazil, Russia, and Ukraine. We will update everyone when the issue is resolved.
Description Previewing the Bully Emote may cause a crash on PC in Performance Mode.
Platforms PC
JIRA FORT-340241