Useful Account Information / Self Help Options
Visit the Official Account Page for more information regarding name changes, PSN / XBL account unlinking, enabling multifactor authentication and more!
Useful Account Information / Self Help Options
Visit the Official Account Page for more information regarding name changes, PSN / XBL account unlinking, enabling multifactor authentication and more!
Battle Royale
https://trello.com/c/G2jGNK0k/1105-issue-with-eliminations-without-aiming-down-sights-challenge
https://trello.com/c/JqVJl114/1123-join-party-through-joinable-parties-not-working-on-controller
https://trello.com/c/sitKVwDM/1151-seeing-the-edit-option-on-enemy-walls
https://trello.com/c/9DpcRXVz/1139-item-shop-timer-out-of-sync
Creative
Read moreDescription Constructors may have trouble placing the BASE ability.
Discussion Thread Internal
Platform All
Workaround Use the trap wheel picker (not quick trap selection) 2 times, it should show up the second time.
NOTE (1/7/2020): BASE will not show up in the trap wheel if you open it while mid-air or while jumping, this is intended.
JIRA FORT-240312
If you already own Codename E.L.F., the Polar Legends pack will appear as “Owned” on its offer page. Players may still purchase the pack by choosing “Owned”, and will receive 1,200 V-Bucks upon completing the purchase — to account for prior ownership of Codename E.L.F..
Description New daily challenges are not appearing after changing the quest or the daily reset.
Discussion Thread Internal
Platforms All
Description Basketball Game Mode Select screen appears briefly after selecting Save the World.
Discussion Thread Internal
Platforms All
Work Around This is just a visual bug, players should be loaded into STW after waiting.
JIRA FORT-242640
Description Scoped snipers may be missing their crosshairs.
Discussion Thread Internal
Platforms All
JIRA FORT-242676
Description Your hero may not appear in the lobby after playing consecutive missions.
Discussion Thread Internal
Platforms All
JIRA FORT-242618
Description The Stand and Fight music pack has not yet been granted to players who have already completed the Stand and Fight quest. It will be granted at a later date.
Discussion Thread Internal
Platforms All
JIRA FORT-244277
We are investigating login issues following our event.
We are investigating issues with login services. You may experience issues when attempting to log in or making purchases during this time.
We will provide an update when we have more information, thank you for your patience.
General https://trello.com/c/ZCYQno7w/1059-safe-zone-setting-on-xbox-one-may-return-to-100-upon-each-login
Battle Royale https://trello.com/c/cWWmGXVI/1113-magma-wrap-looks-different-than-intended-on-the-bandage-bazooka-and-pistol
https://trello.com/c/woa7zoXr/1118-some-twin-turntables-items-appearing-grainy-and-pixelated
Read moreDescription We’re currently investigating stability issues occurring since v11.30.
UPDATE: Part of these stability issues involve the DX12 beta. As we work to resolve these issues, we encourage you to switch to DX11.
If you’re having difficulty opening the game, go to the Fortnite settings in the Launcher and enter “d3d11” under Additional Command Line Arguments.
Platforms PlayStation 4, Xbox One, Nintendo Switch, PC, iOS
Description We’re currently investigating reports of lag and stability issues since v11.30.
UPDATE: Part of these stability issues involve the DX12 beta. As we work to resolve these issues, we encourage you to switch to DX11.
If you’re having difficulty opening the game, go to the Fortnite settings in the Launcher and enter “d3d11” under Additional Command Line Arguments.
Platforms All
Description The Show FPS option is missing from the settings in Battle Royale/Creative.
Discussion Thread Internal
Platforms All
Work Around None
JIRA FORT-235586
Description A player’s Safe Zone setting on Xbox One may return to 1.00 each time they log in on the platform.
Discussion Thread Internal
Platforms Xbox One
JIRA FORT-230916
Description In progress missions cannot be joined by invitation if party settings are set to Friends Only or Private.
Discussion Thread
Platform All
Workaround Create full party before entering a zone.
JIRA FORT-181220
Thank you for opting into the Microsoft DirectX 12 beta.
Please note that we are continuing to work on stability improvements.
Having trouble?
If you’re having difficulty opening the game, go to the Fortnite settings in the Launcher and enter “d3d11” under Additional Command Line Arguments.
General
https://trello.com/c/7LzQMZZK/1094-show-fps-option-missing-from-settings-in-br-creative
Battle Royale
https://trello.com/c/kfMrwhHE/1090-refund-token-count-displaying-incorrectly
Creative
https://trello.com/c/KDC7V1H9/1100-reports-of-controller-input-delay-for-certain-actions (Upon further investigation: this issue has been fully resolved in v11.21.)
Read moreBattle Royale
https://trello.com/c/M7jSb9Hx/1033-magma-wrap-looks-different-than-intended (PLEASE READ UPDATE.)
Read more