Fortnite: Save the World Dev Tracker

Hey everyone,

We sincerely apologize to players impacted by the storage wipe issues on Save the World. We’re currently in the process of restoring any lost items.

We've restored Storage from a specific checkpoint (12:30am EST) for affected players. We've identified a small subset of players who deposited items past the checkpoint and we're investigating make-good for those impacted.

Players impacted by this have been compensated with 1k Gold and 500 Snowflake tickets. We’ll also be granting all Save the World players 3 free Event Llamas for the extended downtime. (They will be rotating into the store tomorrow, 12.19.2018)

Thanks for your patience!

Hey everyone,

We’ve resolved the issues regarding Stormshield Storage wipes and have re-enabled Save the World. Players are now able to successfully log in!

Frostnite will remain disabled while the team runs additional test. More details coming soon.

Thank you for your patience!

Only StormShield Storage will be restored to the 12:30 AM ET backup, and only for people that were impacted by the issue.

We recently added support for queryable backups which we plan to utilize for people impacted. The backup is from 12:30 AM EST today.

Only players that participated in Frostnites event were impacted.

This may be the course of action. We're still doing internal testing to ensure that no more data loss is occurring outside of the mode. We'll definitely let everyone know as soon as a plan has been carved out.

Thank you all for your patience.

We're still determining impact and solutions at the moment. We'll definitely provide more updates as they come available.

Hey everyone,

Mentioned in our other post, Save the World has been temporarily disabled.

Just to provide an update for everyone, we’re still investigating issues with Stormshield Storage and the Frostnite mode for Save the World. We’ll provide updates as they come available.

UPDATE 11:10am: We're still running test to verify all of the issues are resolved. I'll provide another update as soon as it comes through.

UPDATE 12:40am We’re hard at work on getting the Stormshield Storage and Frostnite issues resolved. We’ll provide updates as they become available.

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Quick update.

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We disabled Save the World as Stormshield Storage was being wiped by playing the Frostnite event.

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We are currently confirming that there is no other source of data loss and are going to disable the Frostnite event and re-enable Save the World after we are confident.

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Next up, figuring out what we can do for players impacted by the data loss.

Save the World has been disabled while we investigate issues with the Stormshield Storage and the Frostnite mode.

Downtime for the v7.10 update has begun!

Fly over to the Patch Notes to see what's new.