Gems of War Dev Tracker

I’ve double checked with the team and Heart of Rage is definitely available in the Vault. He is just incredibly rare.

I’ve asked the team to consider increasing his drop rate based on player feedback.

Holy necro!!!

On the note of these missing classes, we aren’t planning on significantly altering any pre existing classes to change their types.

However, if and when we introduce new kingdoms, we will bring new classes. I have mentioned the missing class types to the devs, so we will look into making new any new hero classes from these suggestions. (No promises, but I have passed this along.)

I’ve passed this on to our devs to look at again. <3

Can anyone who is affected by this issue themselves please give me the following information:

• Your invite code (found in the bottom of the game settings menu)
• which scroll did you use?
• Are scrolls consumed?
• On restart, does the event behave as if the scroll has been used or not?
• What level of Tower of Doom were you on?
• Are you able to play with out using scrolls after experiencing this issue?

I’ve checked with the team and Heart of Rage is available in the Vault rewards.
It is a very rare drop.

This is related to this thread here:

This is related:

The team are still working on this but you should be seeing less errors than before.
If your Tower of Doom is broken please contact support using this link:

Please remain civil or this thread will be locked.

I wanted to shed light on this issue which is why I posted earlier. It’s not as simple as it looks, and at this time we are unable to hire enough people to work weekends to make this viable. It is not an option to have enough of our current staff on a rotating schedule due to their family lives, or for other circumstances. We can’t amend their contracts to force them to do this, as it is illegal and highly unethical.

You are all welcome to your opinions but I am letting you know that this isn’t viable for us at this time, and won’t be changing in the near future.

I understand your frustration and I have spoken with the team. We will see what can be done to stabilize servers.

I’m not sure how this works in other countries, but if staff in Australia work over weekends they often have to be paid at an increased rate, even if it’s within their weekly hours. Eg, if someone works a Saturday they get 1.5x the amount of normal pay, and up to 2x on a Sunday. Is this different in the US?

The reason you’ll see me working odd hours over the weekend is that I have this extra time built into my contract, and I get some other benefits for working outside of normal office hours. Also, when something goes wrong there is not usually one staff member who can fix it. It will often require a mix of people, depending on what the issue is. If it was a matter of one person working over a weekend and having them swap, it would be something we could discuss with our team. However, this is not the case, and one person often isn’t enough to implement a fix.

In the past we have come in over weekends to sort out issues, even when it isn’t in our contracts. This is typi...

I think Smashedmouth is pretty good, I want to make a team with him. Damage, mana drain enemies below AND an extra turn? Yes please.

THAT’S A WRAP (NINTENDO SWITCH)

New Epic Troop: Tutankhatmun

Tutankhatmun will be available this week for 400 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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ALL STAR

New Ultra-Rare Troop: Rogueling

The Rogueling will be available this week for 300 Glory in the shop as well as in Event Chests, and will appear in Glory, Gem, and Guild chests in 3-4 weeks’ time.

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We’re looking into this, we’ll reply once we have more information.
Thank you for reporting it (especially the people who included screenshots of the error they received).

Also please note that a CLIFFY error is just an error which alerts the team to contact certain people to investigate it, so if you saw one 8 days ago it’s completely unrelated to this weekend’s issues and you should contact support about it if it wasn’t just a once off so we can fix that for you.

Unfortunately, last weekend one of our hosts had connectivity issues which is what caused it last weekend.

I’ve notified the team of this weekend’s issues, checked and can see our game servers were online over the weekend, so while I wait for the team to investigate the error messages I’m going to be looking around to see if there was a widespread issue over the weekend with a 3rd party.

Even though we don’t work on weekends, we do play the game to make sure the events run correctly, we di...