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Hello! Thanks for providing the video, it's extremely helpful in identifying the cause of issues like this. We're looking into it!
Thank you OP (and everyone else) for the kind words and the Saturday afternoon dopamine hit! I say this often - but working on Guild Wars 2 again, with this team, is an absolute privilege. I'm glad I picked up the phone when JT called.
I tend to see posts like this as appreciation, or even validation, for what we're doing collectively as a studio. While you might hear from me the most (it's part of my job, after all), there's an entire team behind this project that are just as passionate about the game and the community as I am. They're the real MVPs. :)
Thank you very much for the continued support!
Thank you for your patience! We have deployed a fix and this issue should be resolved for all players. If you continue to experience trouble logging in, please contact our customer support at [email protected].
We are currently experiencing an outage preventing Guild Wars 2 free-to-play accounts from logging in. This affects all platforms, including both Steam and native ArenaNet players.
We appreciate your patience while we are actively investigating this issue and looking into an emergency fix. We will keep this thread updated as we uncover more information about this temporary outage: https://en-forum.guildwars2.com/topic/122180-i...
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