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Hey, cool to see this in the wild! I hope you enjoy it, and thank you again for helping me raise money for charity!
Hey, cool to see this in the wild! I hope you enjoy it, and thank you again for helping me raise money for charity!
Having finally (very late, I know) unlocked my skyscale, I just did hearts/meta events on my main. Then jumped into my alts and did the heart on several characters. It's a grind, but can be done in a couple days, depending on how many alts you have. Also, the season teleport tome comes in handy for this as well!
Read moreI suffered a week-long lag fest back in May due to damage to undersea cables (that was confirmed by my ISP after I did a traceroute for them) and signed up for ExitLag which solved the latency issue. Since then I've not had a single case of latency, and even enjoy an improvement of about 10-20 ms ping on average. It's so good that even when people in chat are complaining of lag, I don't experience it myself. When I questioned my ISP why ExitLag was able to provide the smooth traffic that my ISP couldn't, they explained that is because "Services like ExitLag directs your traffic through their private network of leased/owned servers, and may have more routing options for better latency."
The reason why I told that long story is because as soon as I play in Thunderhead Peaks, that lag that everyone's been talking about hits me as well. The fact that I don't experience lag elsewhere when others do while I'm on ExitLag but isn't immune to what's going on in Thunderhead Peaks sho...
You didn't even acknowledge that there is an issue or even whether you guys are looking into it.
Sadly, this is not something I am qualified to comment on which is why you won't get a direct response from me in particular. :(
While yes, I am customer support and therefore am entrusted with the job of speaking to you all, I don't work directly with the server team every single day (mind, I sort of wish I did, but my attention is split between tech and lag stuff, gameplay support, bug escalation, and about 20 other tasks each day.) As such, I'm not really permitted to speak on their behalf, nor would I feel right doing so.
So, while I can tell you that we escalate reports to them as we receive them and can identify an issue occurring on the GW2 servers, I can't really tell you if they've identified a concrete issue or what is being done to fix it. I trust they are if the issue is as widely reported as it seems to be, but I can't real...
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