Original Post — Direct link
Hello,

So i've played this game a bit and at first (mainly the tutorials and hub) it ran great. Smooth 60+ FPS and no hiccups.
But when i join any of the 2 battle royale gamemodes and reach the map every few second the game freezes from 1-5 seconds and this sometimes causes the game to crash (usually on death for some reason). The freezes happen both during and outside combat.

I play on:
Intel core i5-4670k 3,40GHZ
GTX760
8GB ram
Windows 7 ultimate

What i have tried:
- updating drivers
- Putting everything on performance in nvidia control panel
- Putting the video settings on the lowest possible settings (to see if it was a performance/ram issue, which doesn't seem to be the case at all)
- Tried fullscreen, windowed and borderless windowed

I've read online that it might be related to windows 7, but i am not sure. Nothing changes the issues. If the video settings are on the lowest i get on average 120-150FPS and it is very smooth but still freezes frequently. On normal settings i get 65 FPS but the exact same issue happens (duration and time between freezes does not change). Without the freezes it is otherwise a very smooth experience.

Would really appreciate some help. If this is a known problem and you are working on a fix i'd be happy to give more info if needed.

Thanks for all help in advance.
almost 4 years ago - Ubi-Viral - Direct link
Hey, bubbleman5!

Welcome to the forums, sorry to hear that you are running into this performance issue, thank you for the steps that you have tried. Can you also try the following please:

Run the game with ADMINISTRATOR RIGHTS.

Verify game files in UPLAY PC

Disable Background Applications.

Make sure your OPERATING SYSTEM is UP TO DATE.

If the issue persists, please let us know.

Thank you.
almost 4 years ago - UbiExcellent - Direct link
Hi bubbleman5! Thanks for sharing this information with us regarding this freezing error. Would you be able to send over a video clip showing this happening? Also, I'd recommend completing our basic PC guide to troubleshoot this issue further.
almost 4 years ago - UbiExcellent - Direct link
Thanks for getting back to us with that information, bubbleman5! I'm very sorry to hear those steps didn't fix this issue for you. If possible, please send us a short video clip showing this freezing error, so we can get this looked into further.
almost 4 years ago - UbiExcellent - Direct link
This video is perfect, thank you again for bringing this to our attention, bubbleman5! I've notified the appropriate teams of this issue, so they can investigate further.
almost 4 years ago - UbiExcellent - Direct link
Hi again bubbleman5! I had a quick question for you regarding this error. Do you have the game installed on your HDD or SSD? If you have it installed on the HDD, how much unallocated space do you have and is the HDD fragmented?

Hello shranou! I'm sorry you are also facing this issue. Were you able to complete the steps listed above to troubleshoot this error further?